PRIVACY POLICY

Mesobis | Privacy Policy

Privacy Policy

Last Updated: 03/31/2024

This Privacy Policy explains our data practices, defines our users’ (“you” or “your”) privacy options, and describes how your information is collected and used by MESOBIS, INC. (“we,” “us,” “our,” or the “Company”).

By using the Company website, services, features, tools, or resources, you agree to the terms of this Privacy Policy and our Terms of Use.

This Privacy Policy, along with our Terms of Use, governs your use of the Company website at https://mesobis.com/ (“Site”), and any information we may access through social media platforms such as Facebook, Instagram, LinkedIn or Twitter. For the purposes of this Privacy Policy, we will refer to all of these access points as the Company Platform (“Platform”).

Through the Platform, the Company provides an online marketplace in which Platform users can engage in shopping and delivery transactions. When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email contact information. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing, text message (SMS) marketing, and social media marketing consent will be assumed once you make a purchase from our website unless specified otherwise.

We reserve the right to modify this policy from time to time and will mark new versions with a corresponding effective date. We recommend you visit the Site to review any changes in our practices. Your continued use of the Platform constitutes your agreement to our then-current Privacy Policy.

This Platform is designed to offer goods and services to residents of the U.S. and we do not knowingly collect information from any European Union data subject. If you are a European Union data subject, please do not submit your information to or use the Platform.

This Platform is not intended for children under 18 years of age. No one under age 18 may provide any personal information to or on the Platform. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Platform, register on the Platform, submit any orders through the Platform, use any of the interactive or public comment features of the Platform, or provide any information about yourself to us, including, but not limited to, your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.


What Information is Collected?

We collect several types of information from and about users of our Platform, including information:

By which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information”);
That is about you but individually does not identify you, such as your internet connection, the equipment you use to access our Site, and usage details.

We collect this information:

Directly from you when you provide it to us.
Automatically as you navigate through the Site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
From third-parties, for example, our business partners.


Information Collected Automatically

We use tracking technologies such as cookies, log files, and pixel tags to automatically collect information when users visit our Platform. Information we collect includes but may not be limited to:

– IP address to measure our website traffic and to help provide a more personalized experience;
– Information regarding your browser and other technical specifications required to use our Platform;
– Your transaction history relating to the use of our products and services;
– Computer data or files, often called “cookies,” which may be sent by your web browser and stored on an individual computer to allow our server to “recognize” you through the navigation of the Platform;
– Computer data files, often called “web beacons” that are collected from emails or links on third-party sites that allow our server to evaluate the popularity of those links or the information contained in emails or on third-party sites;
– Location information, including from your mobile device, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings;
– Certain features from your mobile device we may request access or permission to, including your mobile device’s camera, contacts, SMS messages, social media accounts, storage, sensors, and other features. If you wish to change our access or permissions, you may do so in your device’s settings;
– Device information such as your mobile device ID number, model, manufacturer, version of your operating Platform, phone number, country, location, and any other data you choose to provide;
– Information regarding your account we may use to request to send you push notifications. If you wish to opt‐out from receiving these types of communications, you may turn them off in your device’s settings.

For more information, see the “Cookies and Similar Technologies” section below.


Information Collected Directly from You

We may collect personal information about you in connection with your use of our Platform. For example, this information may be voluntarily provided when you sign up for a mailing list, register an account, fill out a “Contact Us” form, submit information in connection with a purchase or as part of other online services, or post comments or reviews. The information collected may include your name, email address, phone number, and physical address.

The information we may collect includes, but may not be limited to:

– Name and date of birth;
– Email address, phone number, mailing address, and other contact information;
– Financial information necessary to process a purchase or other request. We store only very limited, if any, financial information that we collect;
– Business affiliations;
– Information you submit when entering contests or giveaways and/or responding to surveys;
– Other information related to your requests or inquiries.


Collecting Information from Children Under the Age of 13

Our Site and Platform are not designed for children, and we do not knowingly collect information from any person under the age of 13.


How Is the Information We Collect Used?

We collect information about you in order to provide you with services and products, and also to collect information that is necessary for the Platform to work properly. We use personal information for a variety of purposes related to our business, including but not limited to:

– Fulfilling order information: Fulfilling any orders placed through the Site including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations.
– Communicating with users about products or services: Sending or initiating direct marketing programs, such as newsletters or information about new services we are offering; using content from social media platforms where users discuss our services or use a hashtag related to our services; and notifying you when updates are available.
– Personalizing user experiences on our Platform: Tailoring content on the Platform based on user location, preferences, and other personalization factors.
– Analytics and Platform improvement: Tracking information about your visits to our Site or use of the Platform to allow us to provide better service; using certain online preferences in the aggregate across all users to evaluate the Platform and develop additional products and services to offer.
– Compliance with legal obligations: Sharing information to comply with the law or a legal proceeding, such as in response to a subpoena or court order.
– Other purposes necessary to carry out our obligations under this Privacy Policy or our Terms of Use


Disclosure of Information

We may share information, in the aggregate, regarding your online browsing preferences to evaluate our products or allow the third-parties we work with to better serve our users. We will not share personally identifiable information in these instances, other than as described in this Privacy Policy.

We will not share your information with third-parties to directly market their products to you. We may provide user information to third-party service providers or vendors for purposes including but not limited to:

– Initiating direct marketing programs on our behalf;
– Data tracking;
– Payment processing;
– Maintenance or development of our Platform;
– Development of online products, services, customer service, or new product development;
– Other contracted promotional opportunities provided to our users.

We may also share this information with any subsidiaries, licensees, suppliers, distributors, affiliates, assigns, successors, or other related entities and their respective owners. We may also share your personal information in connection with law enforcement requests or in response to investigations, subpoenas, court orders, or other legal processes to establish or exercise our legal rights or defend against legal claims, or as otherwise required by law.


Business Transfers

We may also disclose your information to a third-party as part of reorganization or a sale of the assets of the Company, or its subsidiaries or divisions. Any third-party to which the Company transfers or sells the Platform or related assets will have the right to continue to use the personal and other information that you provide to us.


Cookies and Similar Technologies

We use cookies, pixel tags, and similar technologies to gather information about your use of our Platform and to customize your experience using the Platform.


Cookies

Cookies are small data files that help us keep track of your usage of the Platform. Many of the cookies we use enable the Platform to function as you would expect it to. Cookies enable the Platform to remember things like your login information so you do not have to re-enter it, items in your shopping cart when you navigate away from the page, user preferences, and other personalized settings. Cookies also enable us to track and analyze user behavior in order to improve our Platform. Most web browsers automatically accept cookies but you can choose to accept or decline certain types of cookies if you prefer. However, declining cookies may impact the functionality of the Platform and in some cases you may not be able to access the functions of the Platform. We use the following categories of cookies on the Platform:

– Session cookies: Session cookies are stored on the user’s hard drive temporarily and are deleted when the user ends the browsing session. Session cookies are useful for things like keeping items in a shopping cart while the user continues to browse.
– Persistent cookies: Persistent cookies stay on the user’s hard drive until they expire, even after the browser is closed. Persistent cookies are useful for remembering things like login information, so users do not have to enter their password every time they visit the Platform.
– Third-party cookies: Third-party cookies are not installed directly by our Platform, but by third-parties such as advertisers. Third-party cookies are used to track advertising preferences from site to site, and to gather data about users’ browsing habits in order to improve the user experience.


Clear GIFs

Clear GIFs (also called pixel tags or web beacons) are small files embedded in websites that tell us what content a user accesses and how users navigate the Platform. Clear GIFs enable us to track and analyze user behavior on the Platform in order to make it more intuitive and user friendly.


Third-Party Websites and Links

Our Platform may contain links to other websites. These websites may have privacy policies different than our Privacy Policy. The Platform may also contain certain social media icons or widgets. Although you can view the material we have linked to, you may have to create an individual account or register to use these third-party social media sites to use interactive features. Any interaction on social media or other third-party websites is governed not by this Privacy Policy but by the terms of use and privacy policy of the particular platform.

This Privacy Policy also does not apply to the third‐party online/mobile store from which you install the App or make payments, which may also collect and use data about you. We are not responsible for any of the data collected by any such third-party.


Behavioral Advertising

We may also use third-party vendors, such as Google Analytics, to advertise to our users online. These third-party vendors may display Company product advertisements on other websites based on your internet usage. More specifically, these vendors use first-party cookies (such as the Google Analytic cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to the Site or another site affiliated with Company products or services. We may also use Google AdWords, Google Tag Manager, and Facebook Connect. You can opt-out of Google Analytics for Display Advertising by using Google’s Ads Settings.


How is User Information Protected?

We maintain administrative, physical, and technical safeguards for all user information collected in our Platform. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.


Your Options

By providing information to us or using our Platform, you are consenting to our use of your data as outlined in this Privacy Policy.

While we work hard to use and disclose our users’ personal information only for the purposes identified above, you can choose not to provide personal information or limit the personal information obtained by us as follows:

– You may have your contact information removed from our marketing lists to inform users of new or relevant products, services, and special offers by clicking on the unsubscribe link in any communication received from us, or by emailing us at info@mesobis.com.
– You may limit the collection of “cookies” through your browser settings. However, this may disable our ability to provide you with the most relevant products or information regarding the Platform; and
– You may limit the ability of Google Analytics to track your online activity, as outlined in the “Behavioral Advertising” section.


Your California Privacy Rights

Access and Correction Rights

California Civil Code § 1798.83 permits users that are California residents to request certain information regarding our disclosure of personal information to third-parties for their direct marketing purposes. To make such a request, please contact us at info@mesobis.com.


Do Not Track Signals

The Company does not currently respond to Do Not Track browser signals.


Contacting Us

For additional information pertaining to our Privacy Policy, please contact: info@mesobis.com.